Terms of service

Welcome to NovaStrum. By visiting our website or placing an order, you agree to the terms below. Please read them carefully.

1. About us

Welcome to NovaStrum — Your Trusted Online Shopping Destination!

At NovaStrum, we believe that shopping online should be simple, convenient, and affordable. Our mission is to bring you a carefully selected range of products that make your everyday life easier, more enjoyable, and more stylish — all from the comfort of your home.

We work with trusted suppliers to bring you quality products at competitive prices, making it easy for you to discover the latest trends and everyday essentials without the hassle. From finding useful products to exploring something new, we strive to make every shopping experience smooth, secure, and satisfying.

2. Products and pricing
We try to show our products, descriptions, and images as accurately as possible. Colours may look slightly different depending on your screen. Prices are shown in [INR/USD/currency] and may change without notice. We may correct any pricing or listing errors, and if an error affects your order, we will contact you before shipping.

3. Orders and payment
When you place an order, you are making an offer to buy. We may accept or decline any order, for example if an item is out of stock, if there is a pricing error, or if we suspect fraud. Payment must be completed at checkout. We use secure third-party payment providers and do not store your full card details.

4. Shipping and returns
Please see our Shipping Policy and Return and Refund Policy for details. These are part of these Terms.

5. Intellectual property
All content on this website, including text, images, logos, and designs, belongs to NovaStrum or its licensors. You may not copy, reproduce, or use it without our written permission.

6. Limitation of liability
We do our best to keep the website running smoothly, but we do not guarantee that it will always be available or error-free. To the fullest extent allowed by law, we are not responsible for any indirect or incidental loss arising from your use of the website or products. Nothing in these terms limits your rights under applicable consumer protection laws.

7. Links to other websites
Our website may contain links to other sites. We are not responsible for their content or practices.

8. Changes to these terms
We may update these Terms from time to time. The latest version will always be posted on this page, and continuing to use our website means you accept the changes.

9. Contact us
For any questions about these Terms, contact us at htenterprises@novastrum.co.in